About Direct

About Us

Direct Federal is a federally insured credit union located in Needham, MA. As a not-for-profit business, we reinvest our earnings back into the credit union. This means you benefit from our lower loan rates and higher deposit rates. Best of all, you can count on Direct to be the easiest, most dependable place to do business with.

  • Dependable
    You can rely on phone calls to be answered promptly by a call center associate.
  • Experienced
    We’ve been a local lender since 1953 with hundreds of thousands of satisfied customers.
  • Simple
    Easy applications and forms help simplify every process from applying for a savings account to asking a question.
  • Safe
    You can rest assured knowing we have secure systems and are federally insured.
  • Confidential
    We’re committed to keeping your personal information private.




Ask A Question

Please fill out this simple form below and ask a question.

Our Call Center Associates are available to answer your questions Monday-Friday 8:00 a.m. - 5:00 p.m. and Saturday 8:00 a.m. - 1:00 p.m. at 781.455.6500.