Member Service Center / Call 24
MEMBER SERVICE CENTER: CONNECT TO A REAL PERSON IN THREE RINGS
To open an account, apply for a loan or ask a question about an existing account, simply call
781.455.6500. A friendly, knowledgeable associate will personally answer your call within
three rings (our service pledge to you!). Member Service Center hours are:
- Monday through Friday, 8:00 a.m. - 5:00 p.m.
- Saturdays, 8:00 a.m.-1:00 p.m.
*You may also fax information to a Service Associate at 781.455.9922.
CALL 24: GET AROUND-THE-CLOCK TELEPHONE BANKING SERVICE
Access your account information twenty-four hours a day, seven days a week with our free
telephone banking service. Simply call 781.455.9924 or 800.800.2424, enter your account
number and personal identification number (PIN) and you’ll be able to:
- Check your account balances
- Transfer funds between accounts
- Make loan payments
- Request a withdrawal by check
- Check the status of deposits, withdrawals and checks