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We will be performing maintenance to our online and mobile banking systems on Saturday, December 15, 2018 from 9:00 pm till 12:00 am. You will be unable to access your account during this time. 

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Keep your finances safe while traveling 07/18/2017

Before leaving:

  • Make a photocopy or scan the information on your cards. It could take a long time to find contact information for your accounts if you lose your wallet. Keep copies (in a secure place) of the fronts and backs of cards so that you can cancel your accounts quickly when needed.

When accessing your accounts or paying bills online:

  • Use a secure network with up-to-date antivirus software and a firewall.
  • Don’t access your personal information from a public computer.
  • Fully log out of your account when finished.

When using an ATM:

  • Convert your personal identification numbers (PINs) to four numeric digits (not your birth date)—the standard for ATMs in most foreign countries.
  • Be aware of your surroundings when entering your PIN and receiving cash.
  • Make effort to use ATMs that are indoors, such as inside a financial institution.

If you have any feedback on the credit union's delivery of great rates, easy access, and remarkable service, please let Direct Federal know.  Member feedback is at the heart of Direct Federal's commitment to continuous improvement.

 

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