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Security

SECURITY

Protecting your accounts is a top priority for Direct Federal. Using state-of-the-art fraud prevention systems, our dedicated staff constantly monitors your accounts for suspicious activity. There are lots of ways you can enhance your personal security, too. Start by regularly checking your account activity and credit report or requesting a code word be placed on your account for when you call or visit the branch. From there, build up your level of protection by incorporating safeguards across all your banking and financial channels with the guidance linked below.

ONLINE AND MOBILE SECURITY

The Internet is a convenient resource, a helpful tool and a part of our daily lives. Whether you're accessing the Web from a desktop computer or a mobile device, you may be at risk for hackers, scammers and other predators.

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NINE SIGNS OF IDENTITY THEFT AND WHAT TO DO ABOUT THEM

Could you be a victim of identity theft? About 10 million Americans a year have their personal information compromised. Often, the stolen information is used to take over accounts, open credit cards or obtain medical care long before the theft is ever discovered.

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BE ALERT TO PHISHING SCAMS

Phishing scams lure account holders into providing personal or financial information to scammers posing as a legitimate business. Most phishing scams are conducted through email, with messages containing links that ask for your personal data or download spyware to your computer or mobile device. Other phishing scams are conducted by phone call, text messages and social media.

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ATM SECURITY

ATMs are vulnerable to a scam called "skimming"—when someone steals your account information by attaching a magnetic strip called a card "skimmer" over the slot where you insert your ATM card. With this information, the scammer can recreate your card and drain your account.

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FRAUD TARGET: SENIOR CITIZENS

People who grew up in the 1930s, 1940s, and 1950s were generally raised to be polite and trusting. Con artists exploit these traits, knowing that it is difficult or impossible for these individuals to say “no” or just hang up the telephone. Learn how con artists and shady companies are trying to take advantage and what you can do to prevent it.

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We strive to provide our members great rates, easy access and remarkable service. If you have any feedback on how we could improve in these areas, please let us know.

 

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