Protecting your accounts is a top priority for Direct Federal. Using state-of-the-art fraud prevention systems, our dedicated staff constantly monitors your accounts for suspicious activity. There are lots of ways you can enhance your personal security, too. Start by regularly checking your account activity and credit report or requesting a code word be placed on your account for when you call or visit the branch. From there, build up your level of protection by incorporating safeguards across all your banking and financial channels with the guidance linked below.
ONLINE AND MOBILE SECURITY
The Internet is a convenient resource, a helpful tool and a part of our daily lives. Whether you're accessing the Web from a desktop computer or a mobile device, you may be at risk for hackers, scammers and other predators. Learn more about online and mobile security by clicking here.
BE ALERT TO PHISHING SCAMS
Phishing scams lure account holders into providing personal or financial information to scammers posing as a legitimate business. Most phishing scams are conducted through email, with messages containing links that ask for your personal data or download spyware to your computer or mobile device. Other phishing scams are conducted by phone call, text messages and social media. Click here to learn more about Phishing.
ATMs are vulnerable to a scam called "skimming"—when someone steals your account information by attaching a magnetic strip called a card "skimmer" over the slot where you insert your ATM card. With this information, the scammer can recreate your card and drain your account. Read more about ATM security here.
FRAUD TARGET: SENIOR CITIZENS
People who grew up in the 1930s, 1940s, and 1950s were generally raised to be polite and trusting. Con artists exploit these traits, knowing that it is difficult or impossible for these individuals to say “no” or just hang up the telephone. Click here to learn how con artists and shady companies are trying to take advantage and what you can do to prevent it.