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Auto Loan Team

Finding a car loan you feel good about is about more than great rates. It's about finding helpful, informative, one-on-one service that is there to guide you – not push you – through each step in the process so you can arrive at the decision that you feel comfortable with. And there is no one better equipped to do that than Direct 's Auto Loan Team – get to know them here!

Auto Loan Team

>Mary Ann Boari

Mary Ann Boari
Vice President, Member Services

Simply put, Mary Ann's role at Direct Federal is rooted in the Golden Rule; that is, providing every member with remarkable service that she herself would expect. Not only that, but she is responsible for servicing loan portfolios and ensuring loans are compliant with ever-changing guidelines. Mary Ann's unwavering passion for great service is matched only by her passion for watching professional tennis. (Be sure to ask her about her hilarious run-in with Andre Agassi!)

"Even when I worked with Direct as a client/vendor, I always admired and respected the management team's constant persistence in delivering products in a straight-forward and efficient manner."

>Bill Callahan

Bill Callahan
Indirect Lending Manager

Bill previously worked at Direct for almost 4 years returning in June 2015. As Indirect Lending Manager, his favorite part of working at Direct is the teamwork aspect and the passion that everyone at the company has to work towards a common goal. His favorite things to do outside work include spending time with his family, spending time outdoors, volunteering, fundraising and riding his bike. This year his is very excited to participate in the Pass Mass Challenge. He enjoys watching sports, especially the Patriots.  

We strive to provide our members great rates, easy access and remarkable service. If you have any feedback on how we could improve in these areas, please let us know.

 

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