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Direct Federal Credit Union will be closed on Monday, May 27, 2019 in observance of Memorial Day. You can access your account 24/7 through Online Banking, Mobile Banking, or Call 24.  


Direct Federal press releases are listed below. Click on "Read More" to view it in its entirety.


Please direct all media inquiries to:

Kristen Johnson

Director of Marketing

781.433.2900 ext. 215


Direct Federal Credit Union Launches “Direct University” for Employees 06/05/2018

Direct Federal Credit Union (www.direct.com) has announced the launch of “Direct University,” a continuing education program for their employees.

Direct University is designed to educate employees on the strategic focus of the credit union. It provides continuous professional development opportunities and engages employees at all levels. Direct University is designed to mirror a collegiate university structure and the areas of study available to employees are the six strategic areas of the credit union’s strategic plan; People, Continuous Improvement, Financial Management, Access and Delivery, Service, and Growth. “Associates,” “Bachelors,” “Masters,” and “PhD” programs are available and the degrees will become a part of consideration in career development.


Direct University takes a blended learning approach which includes instructor led classroom training, online training, movies, required reading, exams, and practicums. All employees are required to take part in the University and will be required to complete the “Associates” level degree. It is anticipated, by the end of its inaugural year, all employees will have completed at least 40 hours of Direct University courses/coursework. The program is led and managed by Erin Proulx, Training & Development Manager at Direct Federal Credit Union.


“At Direct Federal our employees are our priority. Direct University will be vital in creating an industry-leading career development program that will allow our employees to define their own career paths and a culture that empowers employees to continually build knowledge,” said Joe Walsh, President and CEO at Direct Federal.

If you have any feedback on the credit union's delivery of great rates, easy access, and remarkable service, please let Direct Federal know.  Member feedback is at the heart of Direct Federal's commitment to continuous improvement.


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