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Direct Federal Credit Union receives Excellence Awards for Outstanding HR/Training & Development Achievements 04/22/2019

Direct Federal Credit Union was recently honored with two Excellence Awards, which recognize outstanding human resource / training and development achievements in the credit union industry.

The awards were presented by the Credit Union National Association (CUNA) HR & Organizational Development Council, a national network comprised of 900+ credit union human resource and training & development professionals. Awards are given in three categories, Employee Engagement, Management Practices, and Innovative Staff Development.

Direct Federal won in both the Employee Engagement and Innovative Staff Development categories for their Culture Crew and Direct University, respectively. The awards were accepted by Direct Federal employees Kassandra Martin, Creative Brand Specialist and Erin Proulx, Training and Development Manager.

The Direct Federal Culture Crew is an internal team developed to keep their finger on the pulse of what makes Direct Federal an employer of choice and a top place to work.  The Culture Crew is tasked with improving communication throughout the credit union; ensuring that all employees are supported in their day to day work; and most importantly, to act as liaisons between all stakeholders ensuring a culture of achievement-based collaboration.

Direct University is an in-house university program designed to educate all employees on the strategic focus of the credit union. The areas of study available mirror the six strategic areas of the credit union’s strategic plan which include, People, Continuous Improvement, Financial Management, Access and Delivery, Service, and Growth. Direct University features Associates, Bachelors, Masters and PhD programs. Degrees and progress toward degrees are now considered as part of the formal Career Development Program.

“The programs and initiatives championed by these winners truly exemplify the best of the credit union movement in the HR and organizational development field and have a remarkable impact on their credit unions and their members.” says Jennifer Huggard, Chair, Awards & Recognition Committee, CUNA HR & Organizational Development Council.

“The Culture Crew and Direct University are instrumental programs in building a collective voice and training program for our employees.  Together, they position employees to contribute to the growth of our credit union while mapping the growth of their individual careers.  I am very proud of our Human Resource / Training departments and Culture Crew for their efforts in launching each of these programs over the past year,” said Joe Walsh, President and Chief Executive Officer of Direct Federal Credit Union. 

Award winners were recognized at the council’s 25th annual conference held April 14-17 in Anaheim. For more information on the Excellence Awards or to view the entire list of winners, go to cunacouncils.org/awards.