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Different Mortgage programs will have varying qualifications. Please contact a mortgage specialist to discuss your options.

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We do not offer foreign currency exchange services at this time.

If rates rise from the time you apply until the time you use your loan, you will get the lower rate that was in effect when you applied. If rates fall from the time you apply until the time you use your loan, you will get the lower rate in effect at the time of purchase.

There is no cash advance fee.

We do not offer motorcycle loans at this time, but click below to learn more about what personal loans and lines of credit we offer!

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We currently do not offer Health Savings Accounts.

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The following must be done if you have lost or misplaced your title after the vehicle loan is paid in full and our lien is released:

Bring the paid loan letter, which includes the lien release statement, to your RMV to request a new title.  

You will be responsible for all fees. The RMVs does not allow Direct Federal to apply for a duplicate title on your behalf since we are no longer a lienholder.

We do not charge for the coin machine but you must be a member to use it.

The coin machine is available Monday-Friday (8am-3pm) and Saturday (8am-12pm).

Please contact us at 888.2DIRECT if you plan on coming into the Branch to use the coin machine.

Your IRS forms will be available under Statements within Digital Banking.

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It takes about five minutes to apply and you will have an answer within one business day.