About Direct

FACTS

WHAT DOES THE DIRECT FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

§         Social Security Number and Date of Birth

§         Payment History and Account Balances

§         Credit History and Transaction History

When you are no longer a member, we continue to share your information as described in this notice.

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Direct Federal chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Direct Federal share?

Can you limit this sharing?

For our everyday business purposes –

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureau

Yes

No

For our marketing purposes –

to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We don’t share

For our affiliates’ everyday business purposes –

information about your transactions and experiences

No

We don’t share

For our affiliates’ everyday business purposes –

information about your creditworthiness

No

We don’t share

For non-affiliates to market to you

No

We don’t share

Questions?

Call 800.676.0001 or go to www.direct.com

What we do

How does the Direct Federal Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does the Direct Federal Credit Union collect my information?

We collect your personal information, for example, when you:

§         Open an account or Apply for a loan

§         Use your Credit or Debit Card

§         Make deposits or withdrawals from your account

§         Give us your contact information

We also collect your personal information from other companies, such as credit bureaus.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

§         sharing for affiliates’ everyday business purposes information about your creditworthiness

§         affiliates from using your information to market to you

§         sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under State law.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

§         Direct Federal has no affiliates.

Non-affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

§         Direct Federal does not share with non-affiliates so they can market to you.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

§         Direct Federal doesn’t jointly market.

Other Important Information

Direct Federal Credit Union complies with Massachusetts Privacy Law 201 CMR 17.00: Standards For The Protection Of Personal Information Of Residents Of The Commonwealth