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About Us

About Direct federal

Direct Federal is a federally insured credit union located in Needham, Massachusetts. Starting as a local lender in 1953, Direct has served several hundreds of thousands of satisfied members over the years – and in doing so, has earned a reputation as being one of the most dependable places in which to do business. Anyone who lives, works (or regularly conducts business in), worships, or attends school in Norfolk or Middlesex Counties; or, has an immediate family member that lives, works (or regularly conducts business in), worships, or attends school in Norfolk or Middlesex Counties is eligible to join. Direct Federal is a not-for-profit, meaning that earnings are invested right back into the credit union. And that means Direct Federal can offer its members lower loan rates and higher deposit rates that they simply won't see anywhere else.

Direct Federal's dedicated team strives to deliver:

  • Great rates
  • Easy access
  • Remarkable service 

If you have any feedback on the credit union's delivery of great rates, easy access, and remarkable service, please let Direct Federal know.  Member feedback is at the heart of Direct Federal's commitment to continuous improvement.

 

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