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Explore a range of great resources designed to provide the insights and information you need to bank more knowledgeably and confidently.

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Enhance Your Financial Wellness

Find an array of tips, tools, and techniques to enhance your money management skills and help ensure a more secure financial future.

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Protecting Your Identity

Safeguard yourself against identity theft and fraud with the latest professional advice and proven strategies.

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INSIGHTS & INFORMATION

Latest Blog Posts

Stay informed with an array of insightful articles and updates on personal finance, industry trends, and more.

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Article

January 3, 2024

What is a Home Equity Line of Credit?

Article

January 3, 2024

Financial Preparation for the New Year

Article

January 3, 2024

Are you making these 5 car buying mistakes?

Stay Informed

Latest News & Announcements

Keep up to date with the latest developments at Direct Federal, and read about recent community initiatives and events.

Press Release

April 9, 2024

Direct Federal Credit Union’s Kassandra Martin, AVP, UX Architecture, Design, and Analytics, to share digital marketing expertise as panelist at Alkami Co:lab Conference.

Announcement

January 9, 2024

Direct Federal Credit Union Elevates Andrew Gabriel to Senior Vice President, Chief Operating Officer

Announcement

January 3, 2024

Designed with You in Mind: Discover the New Direct.com

Press Release

November 15, 2023

Direct Federal Credit Union Announces 2023 Scholarship Program Recipients

Press Release

April 24, 2023

Direct Federal Credit Union Hosts Financial Literacy Event at The Lilla G. Frederick Pilot Middle School in Dorchester, MA.

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Frequently Asked Questions

Use the search bar below to sort through our library of FAQs to learn more about a specific product, service, or process.

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When is the dividend rate in effect?

Dividends start to accrue on the date the account is funded.

What if I lose my Title after my loan is paid in full?

The following must be done if you have lost or misplaced your title after the vehicle loan is paid in full and our lien is released:

Bring the paid loan letter, which includes the lien release statement, to your RMV to request a new title.

You will be responsible for all fees. The RMVs does not allow Direct Federal to apply for a duplicate title on your behalf since we are no longer a lienholder.

Can I pay my Direct Federal Visa® bill online?

Yes. You may pay your Direct Federal Visa bill online using any checking account.

View Payment Options

Are there any fees associated with my Direct Federal Visa®?

If your payments are on time, there are no fees.

Visa Credit Card Agreement (Consumer)

How much can I borrow for my auto loan?

You can borrow 120% of the value of your car (subject to our maximum auto loan limit of $100,000). This allows you to finance the entire purchase price, plus GAP insurance and the sales tax.

Do you have safety deposit boxes?

We currently do not offer safety deposit boxes at this time.

Is there a credit card annual fee?

There is no annual fee.

What is considered a "new auto" versus a "used auto"?

New Retail Auto:
New Retail Autos are defined as vehicles from the current or previous model year. Also, a vehicle is considered new if it has not been previously titled or has fewer than 7,500 miles (i.e. dealer demonstrators).

Used Retail Auto:
Used Retail Autos are defined as vehicles no more than eight model years removed from the definition of new.

Do you offer land loans?

We currently do not offer land loans but please check back in with us in the future!

What is Direct Federal's lienholder information?

Direct Federal Credit Union
ISAOA/ATIMA

50 Cabot Street
Needham, MA 02494

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