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If you realize you need more money to finance your purchase once you start shopping for your car, simply call us at 781.455.6500.

You may finance automobiles, SUVs, pickup trucks, and minivans for consumer use. For commercial vehicles, visit the Business Loans page.

You are eligible for cash advances by going to ATMs or banks that are part of the Visa network. You can also transfer cash advance funds from your credit card to a Direct Federal savings, checking, or money market account. Direct does not charge a cash advance fee.

Fraud Alerts are transmitted to the phone number(s) and/or email address associated with the card used at the time of the transaction. If a joint cardholder is receiving alerts, it is because that cardholder’s phone number and/or email address is associated with the card transacting. If the fraud alerts should have gone to another cardholder on your account, we ask that you update the contact information for that cardholder.

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You can reset your password.

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If you are locked out of your account please call us at 888.2DIRECT.

If you'd like to get in touch with us via message, please utilize our secure Message Center in Digital Banking.

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Required documentation will include but is not limited to: an insurance binder or insurance declaration page, income verification, mortgage statement, and valid license or identification.

With Direct Federal, you can open a Home Equity Loan or Line for:

Primary Residences: Any amount between $20,000 and $500,000.

Second Homes and Investment Properties: Any amount between $20,000 and $200,000.

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Yes, you can add GAP insurance to any auto loan for a low flat rate of $395. Learn more about GAP >

Yes. You may pay your Direct Federal Visa bill online using any checking account.

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