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Protect Your Money: Know How to Spot a Fraudster Pretending to Be Direct Federal
Latest News & Announcements
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Direct Federal Awards Zion Atkinson the Donald Kelliher Diversity, Equity and Inclusion Scholarship
Read MoreDirect Federal Awards James Armand the Dave Johnson Leadership Scholarship
Delayed Opening Notice – Wednesday, January 14
Direct Federal Offers Direct Cares Program to Support Members and Community Amid Government Shutdown
Direct Federal Credit Union Earns Award for Excellence in Leadership Development
Frequently Asked Questions
We do not offer foreign currency exchange services at this time.
Our Routing & Transit Number is: 211381783
Information on your rights to dispute transactions and how to exercise those rights is provided in the Agreement.
The Draw Period is the period of time you can access funds from your Home Equity Line. Direct offers a 15-year draw period with interest-only monthly payment options.
Our live chat platform supports the talk-to-text (dictation) feature available on your smart device. To use talk-to-text to chat with one of our live associates click on the “live chat” button found on the bottom left of your screen. Upon establishing a connection with a live chat associate, you may initiate the use of the talk-to-text feature.
The method for accessing the talk-to-text feature on your device's keyboard may vary depending on the type of smart device you are using. To assist you in locating the talk-to-text feature on your device, we have provided additional resources below.
Click here for Apple Keyboard
Click here for Google assistant (gboard)
*Other keyboards may support this feature. Contact your phone provider for additional assistance.
Yes, we do finance commercial vehicles!
View Business Loans >
Your account will not be debited until the payment has been either delivered electronically or until the check is cashed.Reminder will be sent at 60 days if the check remains undeposited. Should an undeposited check extend to 90 days, Bill Pay will automatically void the check and refund the money to the member’s account at no charge.
Money Market dividends are are compounded monthly, and posted monthly.
Your card may be blocked for use and future transactions would be declined until the fraud alert is cleared.
Different Mortgage programs will have varying qualifications. Please contact a mortgage specialist to discuss your options.
Send message to Mortgage Specialist >
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