Facebook Direct Federal Careers

Careers

Senior Loan Processor

Direct Federal Credit Union is a fast growing, progressive credit union in Needham, MA located in the N2 Innovation District of Route 128.  Recently voted one of the 200 healthiest credit unions in the country we pride ourselves on offering great rates, remarkable service, and easy access.  We offer an impressive benefits package including medical and dental, life and disability insurance, paid vacation, sick, personal time, flexible scheduling, 401k with company match, and pension plan.  Join the team at Direct Federal for an opportunity to enhance your career in a dynamic and fun work environment where you will feel valued.

Our energetic lending department is seeking a full-time experienced loan processor.  The Senior Loan Processor is responsible for processing daily first mortgage application volume, including but not limited to sending out all preliminary disclosures, managing loans through closing, preparing closing packages, subordinations, modifications and decline letters.  This individual works together with Mortgage Specialists to ensure all loans are being processed timely and to work with attorneys to ensure closing packages are prepared timely and accurately.  This position is also responsible for the daily processing of all home equity and consumer loan applications as well as pipeline reporting.

The successful candidate will have a high school diploma, at least three years of real estate processing experience, excellent communication skills, telephone techniques and customer service skills.  Strong administrative and organizational skills.  Will be required to register as a Mortgage Loan Originator (MLO) with the Nationwide Mortgage Licensing System & Registry (NMLS).

Please email resume with salary requirements to hr@directfederal.com.

We are an Equal Opportunity Employer M/F/D/V

 

Senior Underwriter

Direct Federal Credit Union is a fast growing, progressive credit union in Needham, MA located in the N2 Innovation District of Route 128.  Recently voted one of the 200 healthiest credit unions in the country we pride ourselves on offering great rates, remarkable service, and easy access.  We offer an impressive benefits package including medical and dental, life and disability insurance, paid vacation, sick, personal time, flexible scheduling, 401k with company match, and pension plan.  Join the team at Direct Federal for an opportunity to enhance your career in a dynamic and fun work environment where you will feel valued.

Our energetic lending department is seeking a full-time experienced underwriter.  The Senior Underwriter is responsible for ensuring a timely and thorough review of application requests for first mortgage, indirect, consumer, HELOC and commercial loans, consistent with Direct’s credit guidelines.

The successful candidate will have a Bachelor’s degree in accounting, finance or business with a minimum of five years underwriting experience.  Experience in commercial lending preferred but not required.  Must possess excellent communication, customer service, analytical and decision making skills.  Registration as a Mortgage Loan Originator (MLO) with the Nationwide Mortgage Licensing System & Registry (NMLS) will be required.

Please email resume with salary requirements to hr@directfederal.com.

We are an Equal Opportunity Employer M/F/D/V

MEMBER SERVICES ASSOCIATE

The Member Services Associate answers inquiries from potential members interested in Direct’s products and services and current members who have questions regarding their accounts. This includes resolving member problems regarding their checking, savings, ATM/debit cards and Visa accounts. You will also process loan applications accurately and efficiently. In this role you will review members’ existing account relations and cross-sell needed products and services that provide long term solutions for members. The Call Center Member Service Associate must have a positive attitude and thrive on delivering remarkable service.

Qualifications for the position include a minimum of two years customer service and/or sales experience, excellent customer service, interpersonal and communication skills, strong organizational and problem solving skills. Maintaining a high level of knowledge about Direct’s products, services and procedures is required. The Call Center Member Services Associate will be required to register as a Mortgage Loan Originator (MLO) with the Nationwide Mortgage Licensing System & Registry (NMLS).

We offer a competitive compensation and benefits package that includes; medical and dental insurance, vacation, pension plan and 401(k) with company match.  We are conveniently located off Route 128, Exit 19A in Needham, MA.

Please forward resume with salary requirements to hr@directfederal.com

We are an Equal Opportunity Employer M/F/D/V