AI is becoming part of everyday life. From virtual assistants and online chatbots to tools that help create content and answer questions, AI offers convenience and new possibilities. As these technologies become more common, it is important to take steps to protect your personal and financial information.

While AI tools can be helpful, they should never replace good judgment when it comes to safeguarding sensitive information. Just as you would be cautious when sharing information online, it's important to be thoughtful about what you share with AI-powered services.

Be careful what information you share

Scammers may claim there's suspicious activity on your account and ask you to share:

• Social Security numbers
• Account or credit card numbers
• Passwords or security codes
• Personal identification information
• Financial details or transaction history

Be alert for scams

Fraudsters are increasingly using AI to create convincing emails, text messages, websites, and even voice recordings that imitate trusted organizations or individuals. Be cautious of:

• Urgent requests for money or personal information
• Messages that create a sense of panic or pressure
• Unexpected requests to click links or open attachments
• Phone calls claiming to be from financial institutions asking for passwords or security codes

Verify information before acting

AI-generated content can sometimes be inaccurate or misleading. If an AI tool provides financial, legal, medical, or security-related information, verify it through trusted sources before making decisions.

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AI will continue to transform the way we work and live, but protecting your personal information remains as important as ever. By staying informed, thinking carefully before sharing information, and remaining alert to scams, you can safely enjoy the benefits of new technology while reducing your risk of fraud and identity theft.

Thank you for trusting Direct Federal Credit Union with your financial well-being.

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