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INSIGHTS & INFORMATION

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Keep up to date with the latest developments at Direct Federal, and read about recent community initiatives and events.
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Frequently Asked Questions

Use the search bar below to sort through our library of FAQs to learn more about a specific product, service, or process.
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How do I know what the Principal and Interest breakdown is on my loan payment?

Within Online Banking, select your Loan and click on the specific payment you would like more information on. Then select "Breakdown" and you will be able to view the Principal and Interest breakdown of your loan payment.

Do you offer Youth Accounts?

Applicants under 18 require a joint owner on the account.

Can I pay a small business with Zelle?

Some small businesses are able to receive payments with Zelle®. Ask your favorite small business if they accept payments with Zelle®. If they do, you can pay them directly from your Direct Federal Credit Union App​ using just their email address or U.S. mobile number.

Neither Direct Federal Credit Union nor Zelle® offers purchase protection for payments made with Zelle® - for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you've used the correct email address or U.S. mobile number when sending money.

Do you offer SBA loans?

Yes, we offer SBA loans!

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What is the Direct Federal routing number?

Our Routing & Transit Number is: 211381783

Are there any fees associated with my Direct Federal Visa®?

If your payments are on time, there are no fees.

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How can I check the status of an application?

If you are an existing member, the easiest way to check the status of an application is through the Application Center within Digital Banking.

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If you are not a member, please visit our Application Status Center.

Check Application Status >

Is there a balance transfer fee for credit cards?

There are no balance transfer fees.

Why does it say it will take 10 days to send my Bill Payment?

The date that is displayed is the estimated delivery date of the check, not the date the payment is sent from your account.

Do you offer land loans?

We currently do not offer land loans but please check back in with us in the future!

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