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Once you’ve submitted your application, you will have a personal Mortgage Specialist follow up with you to provide additional help and guidance. Your Mortgage Specialist will be your single point of contact from here. He or she will send you an approval letter, order an appraisal from a licensed appraiser familiar with home values in your area, and prepare your loan for closing. The closing will take place at the office of our attorney in your area, who will act as our agent. Before closing, your Mortgage Specialist will contact you to walk through the final information and answer any questions you might have.

You can find your account numbers within Digital Banking under Account Details.

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Our fax number is 781-433-2922.

There is no cash advance fee.

Your card may be blocked for use and future transactions would be declined until the fraud alert is cleared.

The date that is displayed is the estimated delivery date of the check, not the date the payment is sent from your account.

Applicants under 18 require a joint owner on the account.

Fraud alerts are sent to cardholders when potentially fraudulent transactions are detected on their accounts. We want to ensure that any questionable transactions were authorized by the cardholder.

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Monthly dividends are available for withdrawal without penalty.

At the end of your 15-Year Draw Period, you will enter the Repayment Period. The Repayment Period is 15 years of principal and interest. The rate remains variable based on your Home Equity agreement.