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Direct Federal Credit Union Received Three Awards in 2018 Fourth Quarter 01/28/2019

Direct Federal Credit Union is pleased to announce three recent awards the credit union received in the fourth quarter of 2018.

In October, Callahan & Associates listed Direct Federal as the top performing credit union in Massachusetts in Return to the Member (ROM). ROM is a comprehensive metric designed by Callahan & Associates that assesses deposits and loan rates, and product usage to quantify member value and assign a score to every credit union in the United States. Direct Federal placed first in Massachusetts.

In November, Banker & Tradesman awarded Direct Federal the Silver Award in their “Best of Credit Union” category. Banker & Tradesman readers nominated and voted for each category. The award measures loyalty and satisfaction within each category.

Later in November, the Boston Business Journal published their annual “Book of Lists” which listed Direct Federal as the fastest growing credit union in the Massachusetts. Direct Federal grew at a rate of 14.12% from June 30, 2017 to June 30, 2018. In less than four years, Direct Federal Credit Union has grown 58% without the influence of an acquisition.

Joe Walsh, President and CEO of Direct Federal said “I am extremely proud of Direct Federal and what we have accomplished this past year. Our employees work tirelessly to serve our members and these awards are proof that our hard work is benefiting more and more members in our community and is noticed within our industry.”

If you have any feedback on the credit union's delivery of great rates, easy access, and remarkable service, please let Direct Federal know.  Member feedback is at the heart of Direct Federal's commitment to continuous improvement.

 

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