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There is no annual fee.

Possible  reasons for the difference in balance and available balance could be as  follows:

-SAME-DAY AVAILABILITY

Funds from the following deposits are available on the day of deposit:

• Cash.

• Electronic deposits, including wire transfers and pre-authorized credits (such as social security benefits and payroll payments), but not including check deposits sent to the Credit Union through Mobile Deposit.

• Checks drawn on Direct Federal Credit Union.

• The lesser of (1) $1000 or (2) all other deposits (except Foreign Checks).

NEXT-DAY AVAILABILITY

Funds from the following deposits are available on the first business day after the day of deposit:

• Checks drawn on the United States Treasury and payable to you

• The following checks, if they are payable to you and are deposited in person at a branch: • Commonwealth of Massachusetts and local government checks

• Cashier’s, certified, and teller’s checks

• Checks drawn on a Federal Reserve Bank or a Federal Home Loan Bank

• U.S. Postal Money Orders

SECOND-DAY AVAILABILITY

Funds from the following deposits are available on the second business day after the day of deposit:

• The following checks, if they are not payable to you and/or are not deposited in person at a branch: • Commonwealth of Massachusetts and local government checks

• Cashier’s, certified, and teller’s checks

• Checks drawn on a Federal Reserve Bank or a Federal Home Loan Bank

• U.S. Postal Money Orders

• The lesser of (1) all other deposits (except Foreign Checks) or (2) the first $5,000 of all deposits you made that day minus any portion of such amount that has already been made available to you.

FIFTH-DAY AVAILABILITY

All other deposits (except Foreign Checks) will be available no later than the fifth business day after the day of your deposit.

LONGER DELAYS MAY APPLY    

-Pending  transactions have yet to post to the account.

Any phone numbers that Direct Federal has in your records may be sent alerts.

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At  maturity, Share Certificates (CD) will rollover into the same term at the  current rate being offered, unless Direct Federal is notified prior to  maturity or during the 7-day grace period.

Unfortunately, you are unable to hide payees. If you have a payee that you do not use or do not use often you can add a “z” in front of the payee nickname to add it to the bottom of the list. Alternatively, when setting up Payees, you can add “tags” to each payee. This will allow you to sort by tag. For example, for Payees you pay each month you could add the tag “Monthly Payment”. You will then be able to sort by all Payees with the tag “Monthly Payment”.

You can apply for a credit limit of up to $25,000.

Your card may be blocked for use and future transactions would be declined until the fraud alert is cleared.

We currently do not offer land loans but please check back in with us in the future!

You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select "Cancel This Payment". If you do not see this option available, please contact our customer support team at 7814556500 for assistance with canceling the pending payment.

If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number when sending money.

If you sent money to the wrong person, please immediately call our customer support team at 7814556500 so we can help you.

Some small businesses are able to receive payments with Zelle®. Ask your favorite small business if they accept payments with Zelle®. If they do, you can pay them directly from your Direct Federal Credit Union App​ using just their email address or U.S. mobile number.

Neither Direct Federal Credit Union nor Zelle® offers purchase protection for payments made with Zelle® - for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you've used the correct email address or U.S. mobile number when sending money.