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Latest News & Announcements
Direct Federal Offers Direct Cares Program to Support Members and Community Amid Government Shutdown
Direct Federal Credit Union Earns Award for Excellence in Leadership Development
Own Your Path: Self-Advocacy and Self-Care with The Ellie Fund
Direct Federal Awards Karolina Brinkhaus The Dave Johnson Leadership Scholarship
Frequently Asked Questions
You can reset your password.
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If you are locked out of your account please call us at 888.2DIRECT.
You may finance automobiles, SUVs, pickup trucks, and minivans for consumer use. For commercial vehicles, visit the Business Loans page.
It takes about five minutes to apply and you will have an answer within one business day.
Dividends start to accrue on the date the account is funded.
No, Direct Federal Credit Union does not charge any fees to use Zelle® in our mobile app.
Your mobile carrier's messaging and data rates may apply.
In some cases merchants do not submit the physical check for payment. The check is converted into an electronic check (eCheck). This is also known as a digital version of a paper check (Image replacement Document). eChecks use the Automatic Clearing House (ACH) to debit from a members checking account.
If you are adding, changing, or removing a name on the title, you can submit a name change request through Online Banking or by calling our Contact Center at 888.2DIRECT.
IMPORTANT: Direct Federal cannot process the name change for you. You must complete this process with the applicable RMV.
This request allows us to print/prepare the title so you can process the name change at the RMV. We will mail the title and permission letter to the address you have on file with us. Then bring those documents to your RMV so they can process the name change and send the title back to us.
Your IRS forms will be available under Statements within Digital Banking.
View Statements >
Direct Federal lends on properties located in the following locations:
Massachusetts Counties – Barnstable, Bristol, Essex, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester County.
New Hampshire – All Counties in New Hampshire.
Rhode Island – All Counties in Rhode Island.
We do not offer RV loans at this time, but click below to learn more about what personal loans and lines of credit we offer!
Related Resources
Access our library of useful documents, forms, and educational materials to support your financial journey.
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