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Latest News & Announcements
Direct Federal Offers Direct Cares Program to Support Members and Community Amid Government Shutdown
Direct Federal Credit Union Earns Award for Excellence in Leadership Development
Own Your Path: Self-Advocacy and Self-Care with The Ellie Fund
Direct Federal Awards Karolina Brinkhaus The Dave Johnson Leadership Scholarship
Frequently Asked Questions
Required documentation will include but is not limited to: an insurance binder or insurance declaration page, income verification, mortgage statement, and valid license or identification.
Within Online Banking, select your Loan and click on the specific payment you would like more information on. Then select "Breakdown" and you will be able to view the Principal and Interest breakdown of your loan payment.
If you'd like to get in touch with us via message, please utilize our secure Message Center in Digital Banking.
Log in to access Message Center >
We offer a variety of options to pay a Direct Federal Loan or Line of Credit.
You will first need to link your external account to online banking. To link your external account navigate to the transfers and pay menu option and then click on transfers & loan payments. Once you are in the transfers widget click on "more actions" and then "add account." Once your account has been added it will appear in the dropdown menus within the Transfers and loan payment widget.
On the “Payments” tab of the Bill Pay widget, you will see “Payment Activity”. There you will see what Bills are scheduled to be paid in the current month. By clicking “Next” or “Previous” you can see what is scheduled to be paid or has been paid in the previous month. If you need additional information about any payment such as the payment frequency or the check number, click on the individual payment to be brought to the payment details.Alternatively, if you click on the “Manage Payees” tab within the Bill Pay widget and select an individual Payee you can view historical and scheduled payments for each Payee. Please note that payment history is only available from 2/1/21 and on. Please reference your past statements for payments prior to that.
HELOC closings take place at our Branch located in Needham, MA.
You may finance automobiles, SUVs, pickup trucks, and minivans for consumer use. For commercial vehicles, visit the Business Loans page.
Your IRS forms will be available under Statements within Digital Banking.
View Statements >
Once your application has been approved, you can expect your new card in the mail within 1-2 business days.
Related Resources
Access our library of useful documents, forms, and educational materials to support your financial journey.
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