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Please report the unauthorized transaction immediately by calling the phone number provided in the alerts or the number on the back of your card. The agent will then take care of marking the transaction as fraud and close the card.

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Only new HELOCs are eligible for the introductory rate. Increases/refinances of an existing HELOC at Direct Federal do not qualify.

Yes! You can start a chat with us by clicking on the text bubble icon on the login page and the dashboard

If you are an existing member, the easiest way to check the status of an application is through the Application Center within Digital Banking.

Check Status as a Member > ‍

If you are not a member, please visit our Application Status Center.

Check Application Status >

$0 unless property is in a trust and/or there are unrecorded discharges that need to be recorded.

Funds cannot be added to an existing CD Share Certificate.

We currently do not offer land loans but please check back in with us in the future!

You can find a full list of participating banks and credit unions live with Zelle® at Zellepay.com.

If your recipient's bank or credit union isn't on the list, don't worry! The list of participating financial institutions is always growing, and your recipient can still use Zelle® by downloading the Zelle® app for Android and iOS.

To enroll with the Zelle® app, your recipient will enter their basic contact information, an email address or U.S. mobile number, and a Visa® or Mastercard® debit card with a U.S. based account (does not include U.S. territories). Zelle® does not accept debit cards associated with international deposit accounts or any credit cards.

Please visit:
www.myinsuranceinfo.com

If your payments are on time, there are no fees.

Visa Credit Card Agreement (Consumer)