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We do not offer foreign currency exchange services at this time.

In order to use Zelle®, the sender and recipient's bank or credit union accounts must be based in the U.S.

We will not transmit sensitive personal information through alerts.

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Your account will not be debited until the payment has been either delivered electronically or until the check is cashed.Reminder will be sent at 60 days if the check remains undeposited. Should an undeposited check extend to 90 days, Bill Pay will automatically void the check and refund the money to the member’s account at no charge.

Yes, we do finance commercial vehicles!
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View Business Loans >

Different Mortgage programs will have varying qualifications. Please contact a mortgage specialist to discuss your options.

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Speak to a Direct Federal Member Service Representative. This can be done by visiting the branch or calling us at 781-455-6500. Once it is established that the item is unauthorized, an affidavit of forgery needs to be completed and either mailed to Direct Federal or taken into the branch for processing. Once the process is complete, the funds will be returned to your account.

Affidavit of Forgery

Please visit:
www.myinsuranceinfo.com

The date that is displayed is the estimated delivery date of the check, not the date the payment is sent from your account.

If you are an existing member, the easiest way to check the status of an application is through the Application Center within Digital Banking.

Check Status as a Member > ‍

If you are not a member, please visit our Application Status Center.

Check Application Status >