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Enhance Your Financial Wellness

Find an array of tips, tools, and techniques to enhance your money management skills and help ensure a more secure financial future.
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Protecting Your Identity

Safeguard yourself against identity theft and fraud with the latest professional advice and proven strategies.
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INSIGHTS & INFORMATION

Latest Blog Posts

Stay informed with an array of insightful articles and updates on personal finance, industry trends, and more.
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Latest News & Announcements

Keep up to date with the latest developments at Direct Federal, and read about recent community initiatives and events.
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Frequently Asked Questions

Use the search bar below to sort through our library of FAQs to learn more about a specific product, service, or process.
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How do I log in for the first time?
What is the HELOC Early Termination fee?

$395 if the line is closed during the first two years.

Do you offer HSAs?

We currently do not offer Health Savings Accounts.

‍View our banking account options >

What if I forget my password?

You can reset your password.

Reset Password >

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If you are locked out of your account please call us at 888.2DIRECT.

Do you offer 529 plans?

We currently do not offer 529 plans.

‍View our banking account options >

What information needs to be on the Title?
Do you offer RV loans?

We do not offer RV loans at this time, but click below to learn more about what personal loans and lines of credit we offer!

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View Home Equity >

View Personal Loans >‍

View Credit Cards >

Is there a credit card foreign transaction fee?

1% of each transaction in US dollars.

Do you offer Youth Accounts?

Applicants under 18 require a joint owner on the account.

What are the HUB Checking requirements?

Agree to receive your monthly statement through email (e-Statements)
AND

  • One direct deposit into your account a month
    OR
  • Five or more debit card transactions per calendar month.
    (Excludes ATM + Zelle transactions)

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