Learn

Enhance Your Financial Wellness

Protecting Your Identity
Latest Blog Posts
Latest News & Announcements
.png)
Direct Federal Awards Zion Atkinson the Donald Kelliher Diversity, Equity and Inclusion Scholarship
Read MoreDirect Federal Awards James Armand the Dave Johnson Leadership Scholarship
Delayed Opening Notice – Wednesday, January 14
Direct Federal Offers Direct Cares Program to Support Members and Community Amid Government Shutdown
Direct Federal Credit Union Earns Award for Excellence in Leadership Development
Frequently Asked Questions
At maturity, Share Certificates (CD) will rollover into the same term at the current rate being offered, unless Direct Federal is notified prior to maturity or during the 7-day grace period.
There are no closing costs.
You can ensure that you're on the newest app version available by turning on automatic updates in your device settings
The status of your payments is located under “Payment activity” within the “Payments” tab of the Bill Pay widget. Click on each individual payment to obtain details and the status of your payment.
A Returned Deposited Item (RDI) - is a check that has been returned to a depositor because it could not be processed against the account which it was drawn on. Deposited items can be returned for many reasons, such as insufficient or unavailable funds (funds on hold), stop payment, closed account, missing signature, etc.
In order to use Zelle®, the sender and recipient's bank or credit union accounts must be based in the U.S.
Your IRS forms will be available under Statements within Digital Banking.
View Statements >
Please visit:
www.myinsuranceinfo.com
If you accidentally opted of out text alerts from a mobile phone, when the digital system calls to verify activity, the system will provide the opportunity to opt back into text alerts for the mobile phone. For all fraud alert types, please call the number on the back of your card to re-enable fraud alerts to an email address, a mobile phone or landline phone number. You can also visit a branch for assistance.
The date that is displayed is the estimated delivery date of the check, not the date the payment is sent from your account.
Related Resources
Access our library of useful documents, forms, and educational materials to support your financial journey.
Interested in a loan?


.png)
.png)