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Protect Your Money: Know How to Spot a Fraudster Pretending to Be Direct Federal
Latest News & Announcements
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Direct Federal Awards Zion Atkinson the Donald Kelliher Diversity, Equity and Inclusion Scholarship
Read MoreDirect Federal Awards James Armand the Dave Johnson Leadership Scholarship
Delayed Opening Notice – Wednesday, January 14
Direct Federal Offers Direct Cares Program to Support Members and Community Amid Government Shutdown
Direct Federal Credit Union Earns Award for Excellence in Leadership Development
Frequently Asked Questions
Depending on the assessed value of your home, and the amount of equity you have in it, you may be eligible to refinance/increase your existing Direct Federal Home Equity Line. You will need to submit a HELOC application and select "Home Equity Increase (Refinance)" as the purpose. Home Equity Line Refinances/Increases have a $295 fee.
Click here to apply to refinance/increase your existing Home Equity Line >
The Draw Period is the period of time you can access funds from your Home Equity Line. Direct offers a 15-year draw period with interest-only monthly payment options.
There are no balance transfer fees.
Commercial Real Estate & Investment Property eligible lending areas include:
Massachusetts Counties – Essex, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester County.
New Hampshire Counties – Cheshire, Hillsborough, and Rockingham County.
Fraud alerts are sent to cardholders when potentially fraudulent transactions are detected on their accounts. We want to ensure that any questionable transactions were authorized by the cardholder.
Applicants under 18 require a joint owner on the account.
Within Online Banking, select your Loan and click on the specific payment you would like more information on. Then select "Breakdown" and you will be able to view the Principal and Interest breakdown of your loan payment.
We currently do not offer Health Savings Accounts.
View our banking account options >
We currently do not offer 529 plans.
View our banking account options >
Yes. You may pay your Direct Federal Visa bill online using any checking account.
Related Resources
Access our library of useful documents, forms, and educational materials to support your financial journey.
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