Learn

Enhance Your Financial Wellness

Protecting Your Identity
Latest Blog Posts
Latest News & Announcements
Direct Federal Awards Karolina Brinkhaus The Dave Johnson Leadership Scholarship
Direct Federal Awards Cailyn Kim the Donald Kelliher Diversity, Equity and Inclusion Scholarship
Direct Federal Credit Union Promotes Daniel Curtin to Indirect Lending Manager
Direct Federal Featured on CardRates.com
Frequently Asked Questions
Submit an application online or call to speak with Mortgage Loan Officer.
There are no application fees, no closing costs, and no annual fees associated with a Direct Federal Home Equity Loan or Line. If the line is closed within the first two years of being opened an early termination fee of $395 would be applied.
Requested Lines $400,000 and above require an appraisal. Also, if you believe your home value is higher than our assessed value, an appraisal may be required in order for us to approve the amount requested.
Appraisal cost estimates:
Single-family unit - Approximately $500
Multi-unit -Approximately $650.00
The following must be done if you have lost or misplaced your title after the vehicle loan is paid in full and our lien is released:
Bring the paid loan letter, which includes the lien release statement, to your RMV to request a new title.
You will be responsible for all fees. The RMVs does not allow Direct Federal to apply for a duplicate title on your behalf since we are no longer a lienholder.
Yes! The Joint account holder can create their own user login.
CD dividends are compounded daily and posted monthly.
Only new HELOCs are eligible for the introductory rate. Increases/refinances of an existing HELOC at Direct Federal do not qualify.
No, Direct Federal Credit Union does not charge any fees to use Zelle® in our mobile app.
Your mobile carrier's messaging and data rates may apply.
One of the following must be done if you have lost or misplaced the title that was mailed to you while the loan is still open:
Contact Direct Federal at 888.2DIRECT to request a duplicate title. Processing time will depend on the RMV. You will be responsible for the state’s duplicate title fee.
Contact your state’s RMV if you live in an owner retained title state for a duplicate title. You will be responsible for the state’s duplicate title fee.
Your account will not be debited until the payment has been either delivered electronically or until the check is cashed.Reminder will be sent at 60 days if the check remains undeposited. Should an undeposited check extend to 90 days, Bill Pay will automatically void the check and refund the money to the member’s account at no charge.
We do not charge for the coin machine but you must be a member to use it.
The coin machine is available Monday-Friday (8am-3pm) and Saturday (8am-12pm).
Please contact us at 888.2DIRECT if you plan on coming into the Branch to use the coin machine.
Related Resources
Access our library of useful documents, forms, and educational materials to support your financial journey.
Interested in a loan?
