Learn

Enhance Your Financial Wellness

Protecting Your Identity
Latest Blog Posts
Latest News & Announcements
Direct Federal Awards Karolina Brinkhaus The Dave Johnson Leadership Scholarship
Direct Federal Awards Cailyn Kim the Donald Kelliher Diversity, Equity and Inclusion Scholarship
Direct Federal Credit Union Promotes Daniel Curtin to Indirect Lending Manager
Direct Federal Featured on CardRates.com
Frequently Asked Questions
We use a method called “average daily balance.” Refer to the section “Finance Charges” within the Agreement for more information on how your balance is calculated.
If your payments are on time, there are no fees.
There are no application fees, no closing costs, and no annual fees associated with a Direct Federal Home Equity Loan or Line. If the line is closed within the first two years of being opened an early termination fee of $395 would be applied.
Requested Lines $400,000 and above require an appraisal. Also, if you believe your home value is higher than our assessed value, an appraisal may be required in order for us to approve the amount requested.
Appraisal cost estimates:
Single-family unit - Approximately $500
Multi-unit -Approximately $650.00
Speak to a Direct Federal Member Service Representative. This can be done by visiting the branch or calling us at 781-455-6500. Once it is established that the item is unauthorized, an affidavit of forgery needs to be completed and either mailed to Direct Federal or taken into the branch for processing. Once the process is complete, the funds will be returned to your account.
Navigate to the transfers and pay tab and then click on transfers and loan payments. Please note, that Principal payments CANNOT be made from external accounts. Once you have navigated to the transfers widget, select which accounts you'd like the money to come out of and which loan you will be paying. Once the accounts are selected the "Principal Payment" option will appear. Your loan must be up to date.
Cash Back rewards applies to purchases posted on your account less credits for returned merchandise. Point cash value of $.01 will be earned for every qualifying dollar. Rewards will be processed annually in November and a check will automatically be mailed to you. Minimum of 5,000 points required for redemption.
You can apply for a credit limit of up to $25,000.
The date that is displayed is the estimated delivery date of the check, not the date the payment is sent from your account.
In order to use Zelle®, the sender and recipient's bank or credit union accounts must be based in the U.S.
Bill Pay allows you to pay all of your bills, outside of Direct Federal Credit Union, in one place. Your payments will be delivered electronically or by check depending on the recipient. You can schedule one-time or recurring payments.
Related Resources
Access our library of useful documents, forms, and educational materials to support your financial journey.
Interested in a loan?
