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Protect Your Money: Know How to Spot a Fraudster Pretending to Be Direct Federal
Latest News & Announcements
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Direct Federal Awards Zion Atkinson the Donald Kelliher Diversity, Equity and Inclusion Scholarship
Read MoreDirect Federal Awards James Armand the Dave Johnson Leadership Scholarship
Delayed Opening Notice – Wednesday, January 14
Direct Federal Offers Direct Cares Program to Support Members and Community Amid Government Shutdown
Direct Federal Credit Union Earns Award for Excellence in Leadership Development
Frequently Asked Questions
No, Direct Federal Credit Union does not charge any fees to use Zelle® in our mobile app.
Your mobile carrier's messaging and data rates may apply.
Depending on the assessed value of your home, and the amount of equity you have in it, you may be eligible to refinance/increase your existing Direct Federal Home Equity Line. You will need to submit a HELOC application and select "Home Equity Increase (Refinance)" as the purpose. Home Equity Line Refinances/Increases have a $295 fee.
Click here to apply to refinance/increase your existing Home Equity Line >
A Home Equity Line of Credit (HELOC) is a revolving line of credit secured by your home. It lets you borrow what you need, when you need it, up to your approved credit limit. During the draw period, you typically make interest‑only payments on what you’ve borrowed. Once the draw period ends, the remaining balance transitions into repayment over a set term.
Agree to receive your monthly statement through email (e-Statements)
AND
- One direct deposit into your account a month
OR - Five or more debit card transactions per calendar month.
(Excludes ATM + Zelle transactions)
You can get free checks with a Hub or Community checking account. Your initial check order is sent at the time the checking is opened. You can also reorder checks through online banking, our member service center, or in the branch.
Fraud alerts are automated phone calls, text messages and emails that are sent when potentially fraudulent purchase activity has been detected on a credit/debit card account. Messages are triggered by Direct's fraud detection system.
Text messages will be sent to cardholders in the 50 United States at no charge.
Customers with international telephone numbers will only receive emails. They will not receive text messages or phone calls.
No. Using the calculator does not affect your credit score and does not initiate a credit inquiry.
CD dividends are compounded daily and posted monthly.
Please visit:
www.myinsuranceinfo.com
Related Resources
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